- We ONLY accept exchanges at Club Havana. An exchange will be accepted only if:
- If you have received a defective product
- If you are not happy with the size
- To initiate an exchange, please contact our customer service team at
+91 9650003185 within 72 hours of receiving the item.
- In case you need to change the size, kindly contact us and mention clearly your order number and the new size you want. Once we confirm on the same, we will organise a reverse pickup at a nominal charge of INR 150, to be borne by the customer.
- Once the payment is made and a reverse pickup has been generated, the team will update you.
- Catering to the hygiene standards for our products; all the exchanges received will go through a quality check by our team and would be further approved/declined for exchange.
- We reserve the right to not accept a return if;
- The product/s are used
- The products are damaged
- The original packaging and tags are missing
- Once your exchange has been approved, we will ship the new size requested within 7-10 business days.